Legal

Terms of Use

Last updated: November 3, 2026. These terms cover the Keepsay iPhone app and Cloud AI, published by Proxima Digital LLC.

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Agreement

These Terms of Use (“Terms”) cover the Keepsay iPhone app and the optional Cloud AI service, published by Proxima Digital LLC (“we”, “us”). By downloading or using Keepsay, you agree to these Terms. Your license to use the app is also governed by Apple’s Licensed Application End User License Agreement (Standard EULA), which applies together with these Terms. If they conflict, these Terms apply to the extent the Standard EULA allows.

Apple is not a party to these Terms and is not responsible for Keepsay or its support. Our Privacy Policy explains how data is handled.

The app and Cloud AI

Recording and on-device transcription are free, with no monthly time limit. Cloud AI is optional: when you choose it, transcript text is sent to our server to write summaries or clean up transcripts. We may change, improve, or discontinue features, and Cloud AI may occasionally be unavailable.

Accounts

No feature or plan requires an account. Signing in with Apple is optional. If you sign in, your Keepsay account is tied to the identifier Apple provides for your Apple Account, not your email address, so it works even if you choose Hide My Email. Keep your Apple Account secure; you are responsible for activity under your account.

Subscriptions and auto-renewal

  • Keepsay Plus and Keepsay Pro are auto-renewing monthly subscriptions sold through Apple’s In-App Purchase. The price is shown in the app and the App Store before you buy.
  • Payment is charged to your Apple Account when you confirm the purchase.
  • Your subscription renews automatically each month at the then-current price unless you cancel at least 24 hours before the end of the current period. Apple charges the renewal within the 24 hours before the period ends.
  • If a price increases, Apple notifies you and, where required, asks for your consent before renewing.

Cancellation

You can cancel anytime in your Apple Account settings (Settings › your name › Subscriptions) or from Manage Subscription in Keepsay’s Settings. Canceling stops the next renewal; your plan stays active until the end of the billing period you already paid for. Deleting the app or your Keepsay account does not cancel an Apple subscription.

Refunds

We do not provide refunds or credits for partial subscription periods or unused Cloud AI hours. Because Apple processes all payments, refund requests are handled by Apple under its policies at reportaproblem.apple.com. Nothing in these Terms limits any refund or cancellation rights you have under applicable law.

Cloud AI hours

  • Free includes 3 Cloud AI hours per month, Keepsay Plus 30, and Keepsay Pro 80.
  • Cloud AI time counts each recording’s duration once when you use Cloud AI to summarize or clean up its transcript. On-device transcription never uses Cloud AI hours.
  • Free allowances are per iPhone install. Paid allowances follow your subscription and are shared across devices that use your Apple Account.
  • Allowances reset at the start of each calendar month (UTC). Unused hours do not roll over and have no cash value.

Acceptable use

You are responsible for your recordings. Before recording a conversation, get any consent the law requires from the people in it. You agree not to:

  • use Keepsay to break the law or violate anyone’s privacy or rights;
  • abuse, overload, or interfere with Cloud AI, or bypass its usage limits, App Attest checks, or subscription verification;
  • reverse engineer Cloud AI, or resell or share access to it;
  • send content through Cloud AI that is unlawful or that you have no right to process.

We may suspend Cloud AI access for accounts or installs that break these rules.

Your content

Your recordings, transcripts, and summaries belong to you. You give us only the permission needed to process transcript text you send to Cloud AI and return the result. Transcripts and AI summaries are generated automatically and can contain mistakes; check important details against the recording.

Disclaimer and limitation of liability

Keepsay and Cloud AI are provided “as is” and “as available”, without warranties of any kind, to the fullest extent the law allows. We do not guarantee that recordings, transcriptions, or summaries will be complete, accurate, or uninterrupted. Keep your own backups of important recordings.

To the fullest extent the law allows, Proxima Digital LLC is not liable for indirect, incidental, special, or consequential damages, or for lost data or profits, and our total liability for any claim is limited to the amount you paid for Keepsay in the 12 months before the claim.

Changes and termination

We may update these Terms. The new version will be posted here with a new date, and continuing to use Keepsay after that means you accept it. You can stop using Keepsay at any time and delete your Keepsay account in Settings.

Contact

Questions about these Terms: [email protected]. Proxima Digital LLC publishes Keepsay.